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Towel Warmer RTD-23A — electric shock risk

UK OPSSHigh riskElectric shockMay 19, 2026
Photo from the official notice: Towel Warmer RTD-23A — electric shock risk
Photo from the official notice: Towel Warmer RTD-23A — electric shock risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a high risk of electric shock as it has poor-quality internal soldering, including wires soldered directly to the PCB. The top plate of the product is also insufficiently earthed. This means that if a wire becomes dislodged, the entire product may become live and shock the user. Improvements are also required to product labelling and marking. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The import has been rejected at the border.

Product safety report

Measures taken

  • Import rejected at border

Product description

Towel warmer with RTD-23A on the front panel.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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