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BenQ GV31 Portable Mini Projector — fire risk

UK OPSSFireMay 29, 2026
Photo from the official notice: BenQ GV31 Portable Mini Projector — fire risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The product presents a risk of fire as it has been identified that the battery may overheat and enter into thermal runaway, causing a fire. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Remedy

The product has been recalled from end users by BenQ. Consumers are asked to stop using the product immediately. To apply for a battery replacement or a device upgrade (GV32), please visit: BenQ Recall . Consumers can also contact the BenQ service hotline on (+44) (0) 207 216 0039.

Product recall

Measures taken

  • Recall of product from end users

Product description

White mini portable projector with rotating lens.

Matching notices: same barcode or model

Other official notices (EU, U.S. or UK) with the same barcode, or the same brand and model number. Check the details: a match is a strong hint, not proof that it is the same product.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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