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Zebra Prescription Printer Power Supply Units — fire risk

UK OPSSHigh riskFireSep 28, 2026
Photo from the official notice: Zebra Prescription Printer Power Supply Units — fire risk

Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights

Hazard

The products present a risk of fire occurring at the power lead where it enters the appliance. PSUs that serve as the power source for the above-named models of Zebra printers have been identified as potentially containing an improperly mixed phosphorus compound that is used in the flame retardant resin in the DC power supply connectors. This deficiency in the phosphorus based connector resin, when combined with moisture and humidity over time, can potentially lead to overheating or a fire hazard. The product was placed on the market before the Electrical Equipment (Safety) Regulations 2016 came into force and therefore the Electrical Equipment (Safety) Regulations 1994 duties apply. The PSU does not comply with the core requirements outlined in Regulation 5 and Schedule 3 of the Electrical Equipment (Safety) Regulations 1994 specifically related to the general requirement to be “Safe” and for Protection Against Hazards (Non-Electrical) and Resistance to External Influences.

Remedy

The product was subject to a product recall in 2016. The recall period has been expanded to include PSUs manufactured between October 1, 2006 and December 31, 2012. Users are advised to check if their PSU is affected and refer to the manufacturer’s recall page for further information: Power Supply Unit Voluntary Recall - Zebra .

Product recall

Measures taken

  • Recall of product from end users

Product description

The product is a power supply unit supplied for a specialised printing device designed for healthcare environments to produce legal, highly legible medical prescriptions, repeat re-order forms, or drug dispensing labels. Power Supply Unit supplied by FSP Group.

What should I do?

If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.

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