ORBEA Optima MY 2019 and 2020 E-Bike — falls risk


Photos from the official notice: UK Office for Product Safety and Standards (GOV.UK) · image rights
Hazard
The product presents a risk of injuries as the welded joint in the middle of the frame may fail. This could cause the frame to break during use, causing the user to fall and receive injuries. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Remedy
The product has been recalled from end users by ORBEA UK. Affected consumers should stop riding the bike immediately and take it to their closest Orbea dealer for a replacement frame. Dealers should use the KIDE platform to open a claim with ORBEA.
Product recall
Measures taken
- Recall of product from end users
Product description
Urban-style e-bike. To check whether a bicycle is included in the recall, locate the stamped code as pictured above for “19A.” If the code contains 19A, the bicycle belongs to the affected batch and is subject to recall.
What should I do?
If you own this product, stop using it and follow the corrective action above: contact the retailer or supplier for a repair, replacement or refund. This notice was published by the UK Office for Product Safety and Standards.
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