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Caframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited

U.S. CPSCElectric shockSold on AmazonSep 19, 2024
Recalled Caframo 9421 Cabinet Heater
Recalled Caframo 9421 Cabinet Heater
Top view showing location of Product Model & Serial number
Top view showing location of Product Model & Serial number
Detailed view showing serial number and model number locations
Detailed view showing serial number and model number locations

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.

Remedy

Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.

Repair, Replace

Incidents & injuries

None reported

Product description

This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with "Model 9421" are located on the top of the heater, near the power cord.

Sold on

Graybar Electric Co., of St Louis, Missouri; Keystone Automotive Operations Inc., of Exeter, Pennsylvania; Hamilton Manufacturing Corp., of Holland, Ohio; and Controlled Access of the Midwest, of Pleasant Hill, Iowa, and online at comfortsolutions.caframobrands.com and Amazon.com from October 2023 through May 2024 for about $150.

Contact the company

Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at [email protected], or online at https://www.caframo.com/recall/ or www.caframo.com and click on "RECALL" at the top of the page for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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