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West Elm Recalls Folding Chairs Due to Fall Hazard

U.S. CPSCFallsApr 5, 2012
West Elm Recalls Folding Chair
West Elm Recalls Folding Chair
West Elm Recalls Folding Chairs
West Elm Recalls Folding Chairs

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The chairs can collapse during normal use, posing a fall hazard to consumers.

Remedy

Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund.

Refund

Incidents & injuries

West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.

Product description

This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."

Sold on

West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.

Contact the company

For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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