Setsmart Recalls LoGest Climbing Ropes Due to Fall Hazard


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The climbing ropes can weaken and break, posing a fall hazard to consumers.
Remedy
Consumers should immediately stop using the climbing ropes, uninstall them, and register for a full refund at www.LoGestRopeRecall.com. Consumers will receive a form to sign as part of the disposal of the climbing ropes. Consumers must follow the disposal directions on the form and email a photo of the disposed rope to [email protected] to receive their refund. Full refunds will be issued via Amazon to the original form of payment associated with the order. Amazon is contacting all known purchasers directly.
Refund
Incidents & injuries
LoGest has received 13 reports of the recalled ropes breaking, including one report of a fall that resulted in a severe spinal cord injury.
Product description
The recalled climbing ropes are made of hemp and were sold in 10, 15, 20, 25, 30 and 50 feet lengths. The LoGest Climbing Rope with Carabiner has a silver "D" ring and a silver climbing carabiner attached. The LoGest Climbing Rope with Heavy-Duty Metal Hook has a blue stripe running through the brown hemp rope and has one end with a black metal hook attached with two silver bolts and nuts. Both ropes have "LoGest" written in large white text on the black plastic on the ends of the ropes.
Sold on
Online at Amazon.com from March 2021 through November 2024 for between $20 and $70.
Contact the company
Setsmart by email at [email protected] or at www.LoGestRopeRecall.com.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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