Walmart Recalls Swagtron SG-5 Swagger 5 Boost Commuter Electric Scooters with Lithium-Ion Batteries Due to Fire and Burn Hazards; Risk of Serious Injury and Death






Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The electric scooters' lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death.
Remedy
Consumers should immediately stop using and charging the recalled electric scooters, cut the throttle cord, and dispose of the entire product following local and state hazardous waste disposal procedures. Consumers who purchased their electric scooters from Walmart or Sam's Club will receive an email with instructions on how to receive a full refund.
Refund
Incidents & injuries
There have been seven reports of the lithium-ion batteries in the electric scooters overheating, smoking, melting or igniting, with one ignition resulting in a fire, causing a burn injury and substantial property damage to a residential apartment building.
Product description
This recall involves SG-5 Swagger 5 Boost Commuter Electric Scooters sold at Walmart and Sam's Club. The electric scooters are powered by lithium-ion batteries. They were sold in black or silver colors. "SWAGGER 5" is printed in large lettering on the stem of the handlebars. The lithium-ion battery is located beneath the scooter deck. The model numbers are SWGR5-V2-SLV, SWGR5-V2-2, SG5 Boost, SG-5S, 96262-2, 96262-9, SG-5S, and 96560-2. The model numbers are affixed to the side of the scooter deck. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores. The manufacturer, Swagtron, of South Bend, Indiana, has not been responsive to CPSC's request for information about this product or to CPSC's request for a recall. However, Walmart as the retailer has agreed to recall electric scooters that were purchased at Walmart or Sam's Club either at its stores or on its websites.
Sold on
Walmart and Sam's Club stores nationwide and online at Walmart.com and SamsClub.com from May 2018 through October 2024 for between $175 and $450.
Contact the company
Walmart at 800-925-6278 from 7 a.m. through 9 p.m. CT any day or online at www.walmart.com/help. For additional information about the recall, visit https://corporate.walmart.com/recalls.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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