Specialized Bicycle Components Recalls Vado and Como IGH E-Bikes with Chain Guards Due to Fall Hazard






Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The bike's protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard.
Remedy
Consumers should immediately stop using the Specialized Vado and Como IGH e-bikes and contact their nearest authorized Specialized retailer for a free installation of an updated protective chain/belt guard. Specialized Bicycle is contacting all known purchasers directly.
Repair
Incidents & injuries
None reported
Product description
This recall involves Specialized Vado and Como IGH e-bikes with chain/belt guards. The recalled e-bikes have an internal gear hub (IGH) and no rear derailleur (gear shift). The Specialized Bicycle brand name is located on the bike frame and the bikes are offered in a variety of colors, including black, limestone, red, sand, sea foam, navy, purple, white, gray, raspberry, umber, dark gray and yellow. The e-bikes have the following model numbers printed on the white and black serial number label located on the underside of the bicycle's top tube. Recalled Specialized Bicycle Model Numbers COMO 3.0 IGH COMO 5.0 IGH UL VADO 3.0 IGH STEP THROUGH UL COMO 3.0 IGH UL COMO SL 4.0 VADO 3.0 IGH UL COMO 4.0 IGH COMO SL 5.0 VADO 5.0 IGH COMO 4.0 IGH UL VADO 3.0 IGH VADO 5.0 IGH ST COMO 5.0 IGH VADO 3.0 IGH ST VADO 5.0 IGH STEP THROUGH UL
Sold on
Authorized Specialized Bicycle retailers nationwide and online from March 2021 through November 2024 for between $3,250 and $5,750.
Contact the company
Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 4 p.m. MT Monday through Friday, email at [email protected], or online at http://www.specialized.com/safety-recall-notices, by Live Chat at http://www.specialized.com or at www.specialized.com and click on "Safety Recall Notices" for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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