Peloton Recalls Original Series Bike+ Exercise Bikes Due to Fall and Injury Hazards


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The bike's seat post assembly can break during use, posing fall and injury hazards to the user.
Remedy
Consumers should immediately stop using the recalled exercise bikes and contact Peloton for a free repair. Peloton is offering consumers a free seat post that can be self-installed.
Repair
Incidents & injuries
Peloton has received three reports of the seat post breaking and detaching from the bike during use, including two reports of injuries due to a fall.
Product description
This recall involves Peloton Original Series Bike+ units, with model number PL02 and serial numbers beginning with the letter "T". The bike measures 4 ft. long by 2 ft. wide and has an adjustable seat and handlebar. The bike's serial number is located inside the front fork, behind the front fork, or behind the flywheel. Additional information to help locate your Bike+ serial number is available at https://www.onepeloton.com/history-summary.
Sold on
Peloton and Dick's Sporting Goods stores nationwide and online at onepeloton.com, ebay.com, Amazon.com, and Dickssportinggoods.com from January 2020 through April 2025 for about $2,495.
Contact the company
Contact Peloton toll-free at 866-679-9129 from 6 a.m. to 12 a.m. ET Monday through Friday, or online at https://support.onepeloton.com/s/article/Peloton-Recall-Information?language=en_US or at www.onepeloton.com and click on "Product Recalls" at the bottom of the page for information on how to request the free seat post and instructions for installation.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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- Peloton Recalls Two Million Exercise Bikes Due to Fall and Injury HazardsU.S. CPSCMay 11, 2023· Peloton· Hobby/sports equipment
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- Peloton Recalls PR70P Bike Pedals Due to Laceration Hazard (Recall Alert)U.S. CPSCOct 15, 2020· Peloton· Hobby/sports equipment
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