Best Buy Recalls Insignia® Gas Ranges Due to Risk of Serious Injury from a Fire Hazard

Hazard

The recalled ranges' front-mounted knobs can be activated accidentally by humans or pets, posing a risk of serious injury from a fire hazard.

Remedy

Consumers should stop using the recalled oven immediately and visit Best Buy's recall website at https://www.recallrtr.com/range to participate in the recall. The firm is offering all consumers a free set of compatible knob covers with instructions for their gas range. The firm will send the knob covers to the consumers after they confirm that their gas range is involved in the recall. Consumers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving home or going to bed, and not to leave objects on the range when the range is not in use.

Repair

Incidents & injuries

The firm has received one report of the knobs being activated by accidental contact. No injuries have been reported.

Product description

This recall involves Insignia gas ranges with model numbers NS-RGFGSS1 and NS-RGFCGS2. The recalled ranges are stainless steel with five front-knobs on the oven with the "Insignia" label on the bottom of the oven door. A label with the model number can be found on the inside of the range's bottom drawer.

Sold on

Best Buy stores nationwide and online at www.bestbuy.com from November 2020 through March 2026 for between $280 and $1,470.

Contact the company

Best Buy at 800-566-7498 from 7:30 a.m. to 5 p.m. CT Monday through Friday. Consumers can also go online at http://www.bestbuy.com/productrecalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.