Sauna360 Recalls Infrared Saunas, Hybrid Infrared Saunas and Infrared Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Hazard

The infrared panels in the saunas and kits can short circuit, causing them to overheat, posing a risk of serious injury from fire and burn hazards.

Remedy

Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.

Repair

Incidents & injuries

The firm has received 67 reports of overheating, melting, charring or burning. No injuries have been reported.

Product description

This recall involves various infrared and hybrid sauna models and infrared (IR) kits. Customers who purchased custom rooms built with IR panels can check for the words "Saunalogic," "Infralogic," "Carbonflex," or "Tylö" on their control panel or locate their product manual. Customers who purchased pre-configured infrared sauna rooms can identify their product by the brand badge on the front frame panel, the control panel, the manual or the logo handle. Consumers can also find the serial number located under the lower bench or on the wall under the upper bench depending on the unit and provide Sauna360 the serial number to determine if they have a recalled sauna. The IR sauna kits with panels, along with the following sauna model numbers, are included in this recall:

Sold on

Costco stores and pool and spa dealerships nationwide and online at Costco.com and other online sites from May 2013 through July 2026 for between $6000 and $13,000.

Contact the company

Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at https://sauna360.com/product-recall or https://sauna360.com and clicking "Recall" at the bottom of the page for more information.