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Konica Minolta Recalls Printers Due to Fire Hazard

U.S. CPSCFireFeb 2, 2012
Magicolor 3730DN
Magicolor 3730DN
Magicolor 4750DN
Magicolor 4750DN
Bizhub C35/C35P
Bizhub C35/C35P
Bizhub C35 (As floor model with all paper trays)
Bizhub C35 (As floor model with all paper trays)

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The printers can short circuit and overheat during use, posing a fire hazard.

Remedy

Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

Replace

Incidents & injuries

The firm is aware of two reports of the printers overheating. No injuries have been reported.

Product description

This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.

Sold on

Various value-added resellers, direct retail sales and authorized Konica Minolta dealers from June 2010 through March 2011 for between $900 and $3,500.

Contact the company

For additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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