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Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard

U.S. CPSCInjuriesMay 2, 2012
Photo from the official notice: Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard
Model and serial number located behind the mower seat
Model and serial number located behind the mower seat

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.

Remedy

Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.

Repair

Incidents & injuries

Exmark has received 18 reports of incidents. No injuries have been reported.

Product description

This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.

Sold on

Exmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400.

Contact the company

For more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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