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Norco Recalls Havoc Bicycles Due to Risk of Injury

U.S. CPSCInjuriesDec 18, 2012
Norco Havoc Bicycle Frame 26-inch
Norco Havoc Bicycle Frame 26-inch
Norco Havoc Bicycle Frame 24-inch
Norco Havoc Bicycle Frame 24-inch

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The bicycle frame can crack at the joint where the top tube meets the down tube. A cracked tube can separate and cause the rider to lose control, posing a risk of injury or death.

Remedy

Consumers should immediately stop using the recalled bike and return it an authorized Norco dealer for a replacement.

Replace

Incidents & injuries

The firm has received three reports of cracked frames. No injuries have been reported.

Product description

This recall involves 2011 Havoc 24-inch and 26-inch bicycles. The 24-inch bicycles were sold in semi-matte grey and the 26-inch in semi-matte red. On some of the bicycles, "Norco" is printed on the firm's crest that is affixed to the head tube. Bicycle frames included in this recall have serial numbers that begin with K10DQ, K10FQ, K10IQ, K10KQ P10K, P10F or P11B. The serial number is stamped on the underside of the bottom bracket, below the word "Havoc."

Sold on

Authorized Norco dealers nationwide from November 2010 to September 2011 for about $600.

Contact the company

Norco Bicycles; at (800) 227-5579, from 8 a.m. to 5 p.m. PT Monday through Friday. Consumers can also visit the firm's website at www.norco.com and click on "Recall" for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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