Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
Remedy
Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.
Replace
Incidents & injuries
The firm has received two reports of consumers who were shocked while handling the unit.
Product description
This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit. The subwoofer measures 11 inches tall by 11 inches wide by 11 inches deep and has a black cloth grille wrapping all four sides with a glossy black top cap. "Definitive" is printed on the bottom front of the speaker.
Sold on
Electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600.
Contact the company
Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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