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Centex Homes Recalls Solar Panels Due to Fire Hazard

U.S. CPSCFireMar 25, 2014
Recalled SolarSave roof panel
Recalled SolarSave roof panel
Recalled SolarSave roof panels in a residential application
Recalled SolarSave roof panels in a residential application

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Fire

Remedy

Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.

Replace

Incidents & injuries

Two incidents in which roof fires originated in or near the recalled roof panels have been reported. These incidents involve homes sold by Centex. No injuries have been reported.

Product description

This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles. SolarSave panels replace conventional roof tiles and provide solar power to the building. This recall involves all brown, terracotta and gray OE-34 SolarSave roof tiles installed on new homes sold by Centex Homes ("Centex"). This recall does not include any other solar panels, except for the OE-34 model, installed on homes sold by Centex.

Sold on

Subcontractors hired by Centex Homes, a Nevada general partnership.

Contact the company

Visit www.Centex.com, send an email to [email protected] or send a fax to (800) 917-2201.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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