Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.
Remedy
Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.
Repair
Incidents & injuries
There have been nine incidents with the riding mowers, including one back injury.
Product description
This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches
Sold on
Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.
Contact the company
Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service and Support, then on Safety Resources at the bottom of the page for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
More from this brand
- Exmark Recalls Quest Riding Mowers Due to a Fire HazardU.S. CPSCNov 24, 2015· Exmark· Machinery
- Exmark Recalls Commercial Walk-Behind Mowers Due to Injury HazardU.S. CPSCDec 10, 2013· Exmark· Machinery
- Exmark Recalls Pioneer S-Series Mowers Due to Crash HazardU.S. CPSCMar 29, 2011· Exmark· Machinery
- CPSC, Exmark Announce Recall of Lazer Z Zero Turn Radius Riding Lawn MowersU.S. CPSCDec 6, 2004· Exmark· Machinery
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