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Exmark Recalls Quest ZRT Riding Mowers Due to Loss of Steering Control and Crash Hazard

U.S. CPSCInjuriesMay 15, 2014
Exmark Quest ZRT Riding Mower
Exmark Quest ZRT Riding Mower
Model and serial number located behind the mower seat
Model and serial number located behind the mower seat

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The riding mower's steering assembly can fail and cause riders to lose steering, posing a crash hazard.

Remedy

Consumers should immediately stop using the recalled mowers and contact an Exmark dealer for a free repair.

Repair

Incidents & injuries

There have been nine incidents with the riding mowers, including one back injury.

Product description

This recall involves 2009 and 2010 model year Exmark Quest ZRT mid-mount riding mowers. The mowers are red and gray. Exmark is printed on the side and Quest is printed on the front of the riding mowers. The model and serial numbers are on a metal plate behind the seat on the left hand side. The following models and serial number ranges are included. Recalled Exmark Quest ZRT Riding Mowers Model number Serial number range Size of mowing deck QST20BE422 814303 through 891973 42 inches QST22BE482 803664 through 895485 48 inches QST24BE522 810131 through 887319 52 inches

Sold on

Hardware, lawn and garden, rental equipment stores and others nationwide from April 2009 through October 2010 for between $4,600 and $6,000.

Contact the company

Exmark at (800) 667-5296 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.exmark.com and click on Service and Support, then on Safety Resources at the bottom of the page for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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