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Linear Expands Recall of Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

U.S. CPSCInjuriesJun 19, 2014
Pendant model DXS-64
Pendant model DXS-64
Linear wrist band model DXS-62A
Linear wrist band model DXS-62A
Linear belt clip model DXS-62A1
Linear belt clip model DXS-62A1
Back view with labeling information
Back view with labeling information

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The batteries used in the transmitters can fail to emit a low battery warning leading the user to believe the transmitter is functioning and not generate a warning.

Remedy

Consumers should immediately contact Linear to receive a new replacement transmitter at no cost.

Replace

Incidents & injuries

Linear received one report of a transmitter that failed to operate. No injuries have been reported.

Product description

The recalled Linear PERS transmitters are components of Linear PERS or personal emergency solutions products and allow users to push a button on the transmitter to summon assistance. The transmitter may be worn as a pendant on a lanyard around the user's neck, on a band around the user's wrist or as a belt clip. The recall includes model numbers DXS-62A (black wristband and a gray pendant), DXS-62A1 (ivory plastic belt clip pendant) and DXS-64 (gray plastic pendant with a green circle in the center) which all have batteries that are sealed into the products. The manufactured date range of the recalled products is from June 2008 through April 2011 written as a date code. For example the date code MD1105 represents YYMM format or a manufacture date of May 2011. The date code, model number, Linear LLC and other information are found on the back of the transmitter.

Sold on

Independent PERS distributors and dealers nationwide from June 2008 through July 2011 for about $45.

Contact the company

Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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