Stile Products Recalls Tern Folding Bicycles Due to Fall Hazard; Frames Can Crack



Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The bike's frame can crack at the hinge on the top tube, posing a fall hazard.
Remedy
Consumers should immediately stop using the bicycles and contact Stile Products or take the bike to an authorized dealer. Consumers will receive a free replacement frame and have it installed at no cost or they can upgrade their bike to one of three designated models at an additional cost.
Repair
Incidents & injuries
No incidents or injuries reported in the U.S. The firm has received 11 reports of the bicycle frames cracking including five reports of minor scrapes and bruises from outside of the U.S.
Product description
The recall involves Link Uno, Link D7i, Link D8, Link P9, Link P7i, and Link P24h models of Tern brand adult folding bikes. These six models were sold in black/blue, black/green, black/gray, black/red dark gray/light gray, gray/orange and white/pink color combinations. "Tern" is printed on the front end of the top tube and on other portions of the frame. The model name is printed on the middle of the top tube. Recalled bicycles have a 10-character alphanumeric serial number that begin with either AI1133 through AI1137 or AI1149 through AI1213 stamped on the bottom bracket shell of the bike. An alphanumeric service tag number is located on the front of the seat tube and this number can be used to determine if the bicycle is affected by going to the firm's website.
Sold on
Authorized Stile/Tern dealers nationwide from November 2011 to April 2014 for between $600 and $1250.
Contact the company
Stile Products toll-free at (888) 570-8376 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.ternbicycles.com and click on "Product Recall Information" for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
More from this brand
- Stile Products Expands Recall of Tern Folding Bicycles Due to Fall HazardU.S. CPSCApr 26, 2016· Stile Products· Hobby/sports equipment
- Stile Products Recalls Tern Folding Bicycles Due to Fall HazardU.S. CPSCJun 27, 2013· Stile Products· Hobby/sports equipment
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