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AmTRAN Video Recalls to Repair 42-Inch JVC Flat Panel Televisions Due to Risk of Tip Over

U.S. CPSCTip-overSold on WalmartSold on CostcoSep 4, 2014
JVC Emerald series television, model EM42FTR (front)
JVC Emerald series television, model EM42FTR (front)
JVC Emerald series television, model EM42FTR (back)
JVC Emerald series television, model EM42FTR (back)

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The neck of the stand can crack and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer.

Remedy

Consumers using the stand assembly (neck and base) should immediately detach it, place the television in a safe location and contact AmTRAN Video for a replacement stand neck. Consumers with wall-mounted televisions should request the replacement neck in case the stand assembly is needed for future use.

Repair

Incidents & injuries

JVC has received 16 reports of cracked television stand necks. No injuries have been reported.

Product description

This recall involves JVC 42-inch, Emerald Series Full HD 1080P LED flat panel televisions, model EM42FTR and serial number beginning with "T". The flat panel televisions are black with "JVC" printed in the lower center of the television front. Model and serial numbers are located on the bottom left on the back of the television.

Sold on

BJ's Wholesale, Costco Wholesale, Sam's Club, Walmart, and other retail stores nationwide, online at Walmart.com, Costco.com, and other internet retailers from February 2014 through August 2014 for between $370 and $470.

Contact the company

AmTRAN Video toll-free at (855) 328-6650 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.jvc-tv.com and click on the Safety Notice tab at the bottom of the page for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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