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Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings

U.S. CPSCFireSold on AmazonNov 13, 2014
Quietside tankless gas water heater
Quietside tankless gas water heater
Coaire tankless gas water heater
Coaire tankless gas water heater

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The water heaters can overheat, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.

Repair

Incidents & injuries

Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage. No injuries have been reported.

Product description

This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.

Sold on

Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.

Contact the company

Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on "Product Recall" for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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