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Goal Zero Recalls Battery Packs Due to Fire Hazard

U.S. CPSCFireSold on AmazonNov 25, 2014
Goal Zero Sherpa 50 battery pack
Goal Zero Sherpa 50 battery pack
Goal Zero Sherpa 120 battery pack
Goal Zero Sherpa 120 battery pack
Location of Sherpa 50 or 120 logo
Location of Sherpa 50 or 120 logo
Serial number location
Serial number location

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.

Remedy

Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.

Replace

Incidents & injuries

Goal Zero has received one report of a fire and two reports of property damage due to the battery packs overheating. One consumer reported becoming ill after breathing fumes from an overheated battery pack.

Product description

This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.

Sold on

REI and other sporting goods stores nationwide and online at Amazon.com and Goalzero.com from March 2010 through November 2013 for between $200 and $400.

Contact the company

Goal Zero toll-free at (877) 897-3193 from 6 a.m. to 6 p.m. MT Monday through Friday or online at www.goalzero.com and click on "Product Notifications" for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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