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CPSC, Cisco Announce Recall of Power Adapters

U.S. CPSCFireElectric shockOct 16, 2001
Recalled power adaptor
Recalled power adaptor

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.

Remedy

Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.

Incidents & injuries

Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.

Product description

This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR

Sold on

Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.

Contact the company

For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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