Skip to content

CPSC, Whirlpool Announce Recall of Microwave-Hood Combinations

U.S. CPSCFireOct 16, 2001
Recalled microwave
Recalled microwave

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

These units can overheat and catch fire.

Remedy

Consumers with recalled microwave-hood combinations should immediately stop using them and disconnect the units by unplugging them. Consumers can call Whirlpool Corp. for a free repair.

Incidents & injuries

Whirlpool has received seven reports of fires involving these microwave- hood combinations. These incidents have resulted in extensive property damage. No injuries have been reported.

Product description

These are microwave oven and exhaust fan hood combination units that are installed above ranges. They were sold under the Whirlpool®, KitchenAid® and Kenmore® brand names. They have serial numbers that begin with XC. Open the door to locate the serial and model numbers. Countertop microwaves are not included in this recall.

Sold on

Department, electronics, home and appliance stores, as well as builder and remodelers, sold the microwave-hood combinations nationwide, from January 1998 through September 2001, for between $249 and $749.

Contact the company

Consumers can contact Whirlpool at (800) 785-8897 anytime. Consumers also can visit Whirlpool's website at www.whirlpool.com. Consumers should have the model and serial number of their unit available when they call or visit the website.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

More from this brand

See all →

Recent alerts in this category

See all →