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CPSC, Longwell Electronics Announce Recall of Power Cord Sets Sold with HP Inkjet Printers

U.S. CPSCElectric shockSold on CostcoSold on Best BuyMar 7, 2002
Longwell Power Cord Wall Plug
Longwell Power Cord Wall Plug
HP Deskjet Printer
HP Deskjet Printer
HP PhotoSmart Printer
HP PhotoSmart Printer

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The connector can break, exposing electrical contacts and posing a shock hazard to consumers.

Remedy

Consumers should stop using these printers immediately and contact HP for a free replacement cord.

Incidents & injuries

No injuries or incidents have been reported. This recall is being conducted to prevent the possibility of injury.

Product description

The gray, two-wire power cord sets with a LS-7C connector were sold with the following HP printers: HP Deskjet 800 series and 900 series, HP Photosmart 1000 series, 1100 series, 1200 series, and 1300 series inkjet printers. The name "Longwell" is molded on the plug between the blades.

Sold on

Department, computer, office and electronic stores including Best Buy, CompUSA, Costco, Office Depot, Office Max, Staples and Wal-Mart stores sold the printers with the Longwell cord sets nationwide, between April 2001 and February 2002, for between $100 and $400.

Contact the company

For more information, consumers can contact HP at (877) 917-4378 anytime or visit the firm's web site at www.hp.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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