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CPSC, E-filliate Inc. Announce Recall of Extension Cords

U.S. CPSCElectric shockMay 16, 2002
Recalled Ziotek single-receptacle extension cord
Recalled Ziotek single-receptacle extension cord
Recalled Ziotek double-receptacle extension cord
Recalled Ziotek double-receptacle extension cord
The letters "MSL" are imprinted on the recalled cord's three-pronged plug
The letters "MSL" are imprinted on the recalled cord's three-pronged plug

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.

Remedy

Consumers should unplug the cords immediately and call E-filliate to receive a prepaid shipping label, to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product.

Incidents & injuries

E-filliate has received one report of reverse polarity, though no one has been injured.

Product description

The recalled Ziotek brand extension cords are black and about one to two feet long. The letters "MSL" are imprinted on the cord's three-pronged plug. The single-receptacle cords have the website, www.ziotek.com, printed on the cord; while the double-receptacle cords have the name "ZIO TEK" printed on the splitter. These extension cords were manufactured in China. Cords that have the letters "MSL" imprinted on the plug, but which also have a yellow "QC" label wrapped around the cord, are not included in this recall.

Sold on

"Cyberguys" catalogs and the "Cyberguys" website (www.cyberguys.com) sold the extension cords nationwide, from January 2002 through March 2002, for between $2 and $3.

Contact the company

Consumers may call E-filliate at (800) 327-6703 between 7 a.m. and 5 p.m. PT Monday through Friday. Consumers can visit www.cyberguys.com for information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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