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CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water Dispensers

U.S. CPSCFireJun 27, 2002
Recalled hot water dispenser with location of serial number
Recalled hot water dispenser with location of serial number

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.

Remedy

Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.

Incidents & injuries

In-Sink-Erator has received three reports of holes in the electrical insulation or outer cover of the hot water dispenser. One report involved a kitchen fire that caused nearly $7,000 in property damage. No injuries have been reported.

Product description

The recalled hot water dispensers are half-gallon capacity models, made in the USA and sold under various brand names, including In-Sink- Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton™, ACE™, Kenmore® and Kohler™. The serial number (S/N) is printed on a specification plate attached to the metal holding tank. This recall involves instant hot water dispensers with serial numbers (some begin with two letters) 999- 10 or those that fall between 1000 and 3084000. One-third gallon capacity instant hot water dispensers manufactured by In-Sink-Erator are not involved in this recall.

Sold on

Plumbers, building contractors, home centers and hardware stores sold these instant hot water dispensers, from January 1972 through December 1996, for between $100 and $250.

Contact the company

For more information and a complete list of brands, consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at www.insinkerator.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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