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CPSC, Eastman Kodak Company Announce Recall of DC5000-Model Digital Cameras

U.S. CPSCElectric shockSep 9, 2002
Recalled Kodak DC5000 Zoom Digital Camera
Recalled Kodak DC5000 Zoom Digital Camera

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Due to a manufacturing defect, consumers using these cameras can suffer an electrical shock.

Remedy

Consumers should immediately stop using the Kodak DC5000 Zoom Digital Camera and contact Kodak. The company will cover the cost of inspection, any necessary repair and shipping to and from Kodak repair centers. To receive a postage-paid mailer to return your camera, or for more information, contact Kodak.

Incidents & injuries

Kodak has received 12 reports, including six in the U.S., of consumers who experienced an electrical shock while changing batteries, or installing or removing the memory card or USB cable. There have been no reports of serious injury.

Product description

These are Kodak DC5000-model cameras. The brand name and model number are written on the front of the camera at the bottom right-hand corner. All DC5000 cameras carry a plate on the bottom of the camera containing the Kodak product identifier reading "KJCAA" followed by an eight-digit serial number. The serial number range is 01800001 through 11700825. This recall includes the DC5000 model only. No other Kodak cameras are affected by this recall.

Sold on

Department, electronic, computer and camera stores, as well as mail-order and web retailers sold these cameras nationwide, from June 2000 through August 2002, for between $600 and $700.

Contact the company

Contact Kodak online at www.kodak.com Consumers also can contact Kodak toll-free at (888) 793-2977 between 9 a.m. and 8 p.m. ET Monday through Friday. For consumers outside the United States, please contact your local Kodak digital camera support center or visitwww.kodak.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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