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CPSC, Viessmann Manufacturing Company (U.S.) Inc., Announce Recall of SR-RN-2 and SR-RN2R Boiler Control

U.S. CPSCBurnsMar 13, 2002
Recalled Boiler Panel
Recalled Boiler Panel

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The interlock assures proper operation of the damper for removal of combustion gases. If the interlock fails, excess carbon monoxide emissions may occur.

Remedy

Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact. Viessmann Manufacturing Company will install a wiring module in suspect boilers which will put a redundant switch in series with the switch that may erroneously close and by-pass the safety interlock with flue damper. Viessmann Manufacturing Company has contacted distributors and wholesalers and made arrangements for them to contact customers and make arrangements to retrofit the Atola-RN Boilers with SR-RN2 or SR-RN2R Controls.

Incidents & injuries

No injuries have been reported.

Product description

The recalled units, which are installed in Atola-RN Boilers, were manufactured between December 1998 and December 2001. This is the entire production of these controls. (The controls do not have a date code that can be seen by consumers.)

Sold on

The boilers were sold nationwide by wholesalers and distributors.

Contact the company

Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact, can be reached at 888-843-2772 between 8:30am and 5:00 pm ET Monday through Friday.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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