CPSC, Sun Rise Industrial Co., Ltd. and Raleigh America Inc. Announce Recall of Bicycles


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The frames on these bicycles can break, which can cause riders to lose control and crash.
Remedy
Consumers should immediately stop using these bicycles and return them to an authorized Diamondback dealer to receive a free replacement frame.
Incidents & injuries
Raleigh America has received 13 reports of frames breaking, including one incident where a consumer reported a broken heel.
Product description
The recall involves the 2002 Diamondback X-10 and X-20 Bicycles. These are full-suspension, Y-frame mountain bikes. They are either silver and black or black and blue. "Diamondback" and "X10" or "X20" are written on the down and bottom tubes.
Sold on
Authorized Diamondback dealers sold the X-10 and X-20 bicycles nationwide, from September 2001 through October 2002, for about $550 for the X-10 and $770 for the X-20.
Contact the company
For more information or for the name of the nearest authorized Diamondback dealer, consumers can call Raleigh America at (888) 805-6396 between 7 a.m. and 5 p.m. PT Monday through Friday, or go to the website at www.diamondback.com
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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