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CPSC, Tim Hortons Announce Recall of Travel Mugs

U.S. CPSCBurnsJan 28, 2003
Recalled Tim Hortons 15-ounce stainless steel travel mug
Recalled Tim Hortons 15-ounce stainless steel travel mug
Bottom of Recalled Travel Mug
Bottom of Recalled Travel Mug

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.

Remedy

Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.

Incidents & injuries

Tim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.

Product description

This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.

Sold on

Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada sold the mugs, from October 2002 through January 2003, for about $15

Contact the company

For more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.timhortons.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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