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CPSC, American Standard Companies Announce Recall of Trane and American Standard Accessory Electric Heaters

U.S. CPSCFireApr 20, 2004
Recalled accessory electric heater
Recalled accessory electric heater

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Overheating of the wiring in the accessory heater can lead to wall thermostat fires.

Remedy

Consumers who have not yet been contacted by independent dealers should immediately contact their installer to determine if they have a recalled unit. Consumers may arrange for a free inspection and repair through their installer.

Incidents & injuries

There have been four reports of thermostat fires. Two of the fires resulted in several thousand dollars in property damage. No injuries have been reported.

Product description

The 240-volt accessory heaters are used to provide supplemental heat in the heat pump or electric heating system. The accessory heater - model number BAYHTR1415BRKAC manufactured between April 14, 2003 and February 6, 2004 - is located inside the air handler cabinet usually found in the basement, attic, equipment closet or crawlspace of a consumer's home. The horizontally or vertically installed air handler is a painted metal cabinet with the Trane or American Standard name plate on its front. Air handler model numbers are found on the outside of the air handler door. Consumers with one of the recalled units are being directly contacted by the independent dealer that installed it. If you had a Trane or American Standard heat pump or electric heating system installed between April 2003 and February 2004, and have not yet been contacted by your installer, write down your air handler model number and call your installer to see whether your air handler could contain a recalled heater. You may also visit the firm's website to see whether your air handler could contain one of the recalled heaters and, if so, call your installer. To avoid electric shock, do not open the air handler door. Only a professional installer should open the air handler door to determine if you have a recalled accessory heater.

Sold on

Independent Trane or American Standard dealers nationwide for about $140.

Contact the company

Consumers should contact their local Trane or American Standard installer, or www.americanstandardair.com for the name of an installer near them. Consumers can call the firm toll-free at (888) 556-0125 between 8 a.m. and 5 p.m. CT Monday through Friday.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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