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CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems

U.S. CPSCFireApr 28, 2004
Recalled TrojanUVMax® Water Disinfection System
Recalled TrojanUVMax® Water Disinfection System
Recalled UV lamp and steel chamber
Recalled UV lamp and steel chamber
Recalled wiring harness and lamp pins
Recalled wiring harness and lamp pins

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.

Remedy

Contact Trojan Technologies to arrange a free lamp repair or replacement.

Incidents & injuries

Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.

Product description

The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.

Sold on

Water treatment dealers, plumbing stores and through direct sales from plumbers, from August 2000 through April 2004, for between $500 and $1,500.

Contact the company

Consumers can contact the firm by email at [email protected] or at 800-265-7246 anytime.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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