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CPSC, Dynamic Cooking Systems Announce Recall of Self-Cleaning Wall Ovens

U.S. CPSCBurnsJun 8, 2004
Recalled DCS Wall Ovens
Recalled DCS Wall Ovens

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

When the oven is in the self-cleaning mode, the oven's exterior door temperature exceeds the allowable surface temperature limits under the industry voluntary standard for household electric ranges. Sustained contact with the door during self-cleaning mode could cause burns.

Remedy

Consumers should not use the oven in self-cleaning mode, until free replacement doors have been installed. Call the company to make arrangements for free replacement oven doors.

Incidents & injuries

None reported.

Product description

These wall ovens come in single or double oven models in three color options: stainless steel, black, or white. The Wall Oven/Single (WOS) models have these serial numbers, indicating the date of manufacture in 2003 and 2004 (the blank can be any of the letters A through L): 03_00001A to 03_00155A 04_00001A to 04_01093A The Wall Oven/Double (WOSD) models have these serial numbers (the blank can be any of the letters A through L): 04_00001A to 04_00210A

Sold on

Appliance dealers nationwide, from January 2003 through May 2004, for between $2,179 and $3,920.

Contact the company

Call Dynamic Cooking Systems toll-free at (877) 446-1501 from 7 a.m. to 5 p.m. (PT), Monday through Friday. The firm's website is: www.dcsappliances.com/cust_serv/index.php

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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