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CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges

U.S. CPSCElectric shockJul 14, 2004
Recalled Wall Plug Ethernet Bridge
Recalled Wall Plug Ethernet Bridge

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The plastic housing on these units can detach, posing a shock hazard.

Remedy

Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.

Incidents & injuries

NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.

Product description

The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.

Sold on

Various electronics stores, Web sites, and through the NETGEAR Web site, from February 2003 through May 2004, for between $50 and $80.

Contact the company

Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company's website www.netgear.com to order a free repair kit.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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