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CPSC, Apple Announce Recall of PowerBook Computer Batteries

U.S. CPSCFireAug 19, 2004
15-inch PowerBook G4 (Aluminum) laptop
15-inch PowerBook G4 (Aluminum) laptop
Recalled battery used in 15-inch PowerBook G4 laptop
Recalled battery used in 15-inch PowerBook G4 laptop

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.

Remedy

Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.

Incidents & injuries

Apple has received four reports of batteries overheating, though no injuries have been reported.

Product description

The recalled batteries are used with the 15-inch PowerBook G4 (Aluminum) laptop computer. The batteries, which contain cells manufactured during the last week of December 2003 only, have the model number A1045 and serial numbers that begin with HQ404, HQ405, HQ406, HQ407, or HQ408. The model and serial numbers can be found on a label on the bottom of the battery. The battery is approximately 4 inches long, 3 inches wide, and ¾ inches tall. No other PowerBook or iBook batteries are involved in this recall.

Sold on

National and regional resellers, catalogers, and Apple's online and retail stores sold the computers with the batteries, from January 2004 through August 2004, for between $2000 and $2600. The batteries also were sold separately for about $130.

Contact the company

Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple's website at www.apple.com/support/powerbook/batteryexchange

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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