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CPSC, Lexmark International Inc. Announce Recall of Laser Printers

U.S. CPSCElectric shockSep 7, 2004
Recalled Lexmark Laser Printer
Recalled Lexmark Laser Printer
Recalled Dell Laser Printer
Recalled Dell Laser Printer
Recalled IBM Laser Printer
Recalled IBM Laser Printer

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

These printers can short-circuit, posing an electrical shock hazard to consumers.

Remedy

Consumers should immediately stop using the laser printer, unplug it, and contact their corresponding laser printer company to register their product to receive a free replacement laser printer.

Incidents & injuries

None reported. This recall is being conducted to prevent the possibilities of incidents or injury.

Product description

The recall includes Lexmark, Dell and IBM brand laser printers. The brand name and model number for the Lexmark and IBM laser printers can be found on the front of the printer. For Dell laser printers, the brand name is on the front of the printer and the model number is inside the front cover. The recall includes the following model numbers: Lexmark E232, E232t, E330, E332n, E332tn; IBM Infoprint 1412, 1412n; Dell 1700 and 1700n.

Sold on

These Lexmark printers were sold directly through distributors, and at electronic, office supply and computer stores. IBM printers were sold directly through authorized distributors and resellers and via IBM's web site. Dell printers were sold directly through the firm's Web site. These laser printers were sold from May 2004 through August 2004 for about $200.

Contact the company

For more information, contact Lexmark toll-free at (877) 877-6218 between 9 a.m. and 9 p.m. ET Monday through Friday or between noon and 6 p.m. ET on Saturday; Dell toll-free at Dell (888) 245-3959 between 8 a.m. and 6 p.m. CT Monday through Friday; or IBM toll-free at (800) 426-7378 anytime.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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