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CPSC, Euroflex Americas Inc., and QVC Announce Recall of Steam Cleaners

U.S. CPSCBurnsJul 6, 2004
Recalled Euroflex Monster 55 Multi-surface Steam Cleaner
Recalled Euroflex Monster 55 Multi-surface Steam Cleaner

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.

Remedy

Repair kits are being provided by QVC to the consumer.

Incidents & injuries

22 complaints of steam escaping, which could burn the user holding the steam cleaner. None required medical treatment.

Product description

Euroflex Monster 55 – 1600-Watt Multi-surface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word "monster" is written on the side of the steam cleaner.

Sold on

QVC television nationwide, from February 2004 to March 2004, at $69.

Contact the company

Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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