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CPSC, Nexgrill Industries Announce Recall of Gas Grills to Replace Gas Pressure Regulator (On/Off Gauge)

U.S. CPSCFireOct 21, 2004
Recalled Beefmaster Explorer Outdoor Gas Grill (closed)
Recalled Beefmaster Explorer Outdoor Gas Grill (closed)
Recalled Beefmaster Explorer Outdoor Gas Grill (open)
Recalled Beefmaster Explorer Outdoor Gas Grill (open)

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.

Remedy

Consumers should contact Nexgrill to obtain a free replacement gauge. Consumers can also return the product to the company for installation of the replacement gauge at no charge. In addition, Crate & Barrel customers should contact Crate & Barrel to obtain a free replacement gauge or to make arrangements to return the product to the company for installation of the replacement gauge at no charge.

Incidents & injuries

Nexgrill has received two reports of consumers leaving the gas valve on. No injuries or property damage has been reported.

Product description

This recall involves the Beefmaster Explorer Outdoor Gas Grill Model Number 720-0001. The tabletop grill is made of stainless steel and is used with a disposable propane cylinder, which is purchased separately. Each grill has one main burner and a cooking grid that sits over the burner. Model numbers are located on the back panel of the grill. The brand name "Nexgrill" is on a plate on the grill lid.

Sold on

Academy, Bar-B-Que Galore, Crate and Barrel, Home Town and discount department stores nationwide. Crate and Barrel also sold the grills through their catalog and at www.crateandbarrel.com. The grills were sold from January 2002 through June 2003 for about $100.

Contact the company

Contact Nexgrill toll-free at (800) 913-8999 between 9 a.m. and 5 p.m. PT Monday through Friday or email to [email protected]. Crate & Barrel customers should contact Crate & Barrel toll-free at (800) 451-8217 between 7 a.m. and 9 p.m. CT daily or at www.crateandbarrel.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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