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CPSC, Apple Announce Recall of iBook and PowerBook Computer Batteries

U.S. CPSCFireMay 20, 2005
12-inch iBook G4
12-inch iBook G4
Recalled iBook G4 Battery
Recalled iBook G4 Battery
12-inch PowerBook G4
12-inch PowerBook G4
Recalled PowerBook G4 Battery
Recalled PowerBook G4 Battery
15-inch PowerBook G4
15-inch PowerBook G4
Recalled PowerBook G4 Battery
Recalled PowerBook G4 Battery

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.

Remedy

Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.

Incidents & injuries

Apple has received six reports worldwide of batteries overheating, including two reports in the United States.

Product description

The recalled lithium-ion batteries are used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. The recalled batteries include those with model numbers A1061, A1078 and A1079 and serial numbers that begin with HQ441 through HQ507 or 3X446 through 3X510. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit. No other PowerBook or iBook batteries are involved in this recall. Computer model name Battery model number Battery serial number range 12-inch iBook G4 A1061 HQ441 - HQ507 12-inch PowerBook G4 A1079 3X446 - 3X510 15-inch PowerBook G4 A1078 3X446 - 3X509

Sold on

National and regional resellers, catalogers, and Apple's online and retail stores sold the computers with the batteries, from October 2004 through May 2005, for between $900 to $2300. The batteries also were sold separately for about $130.

Contact the company

Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple's web site at www.apple.com/support/batteryexchange to check your battery's serial number and apply for a replacement battery.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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