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CPSC, Kyocera Wireless Corp. Announce Recall of Cell Phone Batteries

U.S. CPSCBurnsOct 28, 2004
Kyocera Slider Series cell phone with recalled battery
Kyocera Slider Series cell phone with recalled battery
Kyocera K400 Series cell phone with recalled battery
Kyocera K400 Series cell phone with recalled battery
Kyocera K400 Series cell phone with recalled battery
Kyocera K400 Series cell phone with recalled battery
Kyocera 3200 Series cell phone with recalled battery
Kyocera 3200 Series cell phone with recalled battery
Kyocera 3200 Series cell phone with recalled battery
Kyocera 3200 Series cell phone with recalled battery
Recalled Slider Series Battery and Affected Product Codes
Recalled Slider Series Battery and Affected Product Codes

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Some of the cell phone batteries supplied by the battery manufacturer may be counterfeit. This can cause the batteries to short-circuit, overheat and pose burn hazard to consumers.

Remedy

Consumers should immediately stop using the recalled batteries in their cell phones. Kyocera will contact consumers directly to arrange for delivery of a free replacement battery. If consumers with recalled batteries are not contacted by Kyocera, they should call the company to receive a free replacement battery. The batteries should be stored in an environment with non-flammable materials.

Incidents & injuries

Kyocera has received 14 reports of battery failures, resulting in smoke and minor property damage. Two minor burn injuries have been reported.

Product description

The recalled batteries are included in Kyocera Slider, K400, and 3200 Series cell phones. Below is additional information about the cell phones and recalled batteries: Cell Phone Model Name Cell Phone Model Number Battery Model Numbers Battery Description Slider Series SE44/SE47 CV90-L305N-01 CV90-L305P-01 CV90-L305T-01 CV90-L349T-01 Battery has the Kyocera name printed in red and black along with the model number K400 Series "Phantom" "Blade" "Rave" KE413 KE433 KE/KX414 KE/KX424 KE/KX434 CV90-K3040-03 CV90-K3040-09 CV90-K3040-10 CV90-K3040-11 Battery has the Kyocera name printed in red and white along with the model number 3200 Series 3225 3250 (Appears above or below phone display) CV90-K3040-03 CV90-K3040-09 CV90-K3040-10 CV90-K3040-11 Battery has the Kyocera name printed in red and white along with the model number

Sold on

ALLTEL, Virgin Mobile, Cricket Communications, MetroPCS, US Cellular and Verizon Wireless stores nationwide; telemarketing retailers; various Web sites; and regional phone carriers sold the cell phones with the recalled batteries. The 3200 Series and K400 Series phones were sold from December 2003 to September 2004 for between $30 and $100. Slider Series phones were sold from May 2004 to September 2004 for between $30 and $170. The recalled batteries were also sold separately during the same periods for between $30 and $60.

Contact the company

Call Kyocera Wireless Corp. toll-free at (866) 559-3882 between 6 a.m. and 6 p.m. PT Monday through Friday, or request a replacement battery online at www.kyocera-wireless.com.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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