CPSC, Syntace USA Announce Recall of Bicycle Handlebar Stems


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The recalled bicycle stems can crack or break under normal conditions, causing the rider to fall and suffer serious injury.
Remedy
Consumers should stop using bicycles equipped with the recalled handlebar stem immediately and contact Syntace for instructions to receive a free replacement stem and installation.
Incidents & injuries
No incidents or injuries have been reported.
Product description
The recalled bicycle handlebar stem is black. Stems with production codes 01 03 through 45 04, and stems with no production code are included in this recall. The production code is the bottom set of numbers located on the end of the stem.
Sold on
Bicycle dealers, mail order magazines and on the Internet from May 2003 through July 2005 for about $90.
Contact the company
For additional information, contact Crystal Trout at Syntace USA at (800) 448-3876, extension 233, between 8 a.m. and 4 p.m. CT Monday through Friday, or log onto www.syntaceusa.com - consumers also can e-mail the firm at [email protected] or write to: Syntace USA, 1902 Miller Drive, Olney, Ill. 62450.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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