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Fitness Quest Gazelle Freestyle Crosstrainers and Crosstrainer Pro Gliders Recalled for Fall Hazard

U.S. CPSCFallsJun 7, 2006
Gazelle® Crosstrainer
Gazelle® Crosstrainer
Gazelle® Crosstrainer Pro Glider
Gazelle® Crosstrainer Pro Glider

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.

Remedy

Consumers should disconnect the pistons on these exercise gliders. Consumers can continue to use the gliders until they receive the repair kit as long as the pistons are detached. Consumers who purchased a Crosstrainer Pro from Dick's should contact Fitness Quest for a free repair kit. Consumers who purchased a Crosstrainer or Crosstrainer Pro from the Home Shopping Network (HSN) or the Shopping Channel (tSC) before January 1, 2006 will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit. Crosstrainer Pro gliders purchased from HSN or tSC after January 1, 2006 have repair kits included. Consumers who purchased a Crosstrainer Pro glider from The Sportman's Guide will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit by July 12, 2006.

Incidents & injuries

Fitness Quest has received 145 reports of pistons detaching and one report of a minor injury from a fall.

Product description

Gazelle® Freestyle Crosstrainer and Crosstrainer Pro exercisers are "glider-style" exercise equipment. The user moves two foot platforms in a striding motion back and forth while grasping handlebars attached to the platforms. The model name "Gazelle Freestyle Cross Trainer" or "Gazelle Freestyle Cross Trainer Pro" is printed on the side of each product's frame.

Sold on

The Home Shopping Network (HSN), The Shopping Channel (tSC), The Sportman's Guide, and Dick's Sporting Goods, beginning in January 2004, for between $200 and $250.

Contact the company

For additional information, contact Fitness Quest at (800) 321-9236 between 8:30 a.m. and 8 p.m. ET Monday through Friday, or log onto www.fitnessquest.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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