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Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair

U.S. CPSCFireSep 18, 2006
Recalled Desktop Copier
Recalled Desktop Copier
Recalled Desktop Copier
Recalled Desktop Copier
Recalled Desktop Copier
Recalled Desktop Copier

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.

Remedy

Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.

Incidents & injuries

Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire, due to the problem with the electrical connection. No injuries were reported.

Product description

The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.

Sold on

Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.

Contact the company

For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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