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CPSC, Four Seasons and Cardinal IG Co. Announce Recall to Repair Sunroom Roof Glass

U.S. CPSCFireFeb 2, 2006
Recalled Sunroom
Recalled Sunroom

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Sunlight reflecting off certain sunroom roof glass and skylights onto adjacent cedar shingles or cedar shakes could pose a fire hazard.

Remedy

Owners of Four Seasons Sunrooms described above should call the toll free number to determine if their units are affected and if so, to obtain a free repair. Cardinal IG and Four Seasons working together will repair the roof glass through installation of a capillary tube. The repair can be completed from the exterior of the sunroom except for certain types of skylights. There is no need to replace the glass.

Incidents & injuries

Cardinal IG and Four Seasons are aware of four fires that could be attributed to this scenario. There are no reported injuries. The damage ranged from minor damage to shingles and underlying sheathing to incidents that caused some structural damage to roofs and walls.

Product description

The repair program involves only the roof glass in sunrooms (including skylights installed as part of the sunroom) that reflect sunlight onto nearby cedar shingles or cedar shakes. It involves reflective Code 77 roof insulating glass units. It includes new sunrooms sold from 1996 through 2002, but possibly constructed later, and those sunrooms, regardless of when built, that had roof glass or skylights replaced with Code 77 glass from 1996 to 2005.

Sold on

Franchisees and Four Seasons retail stores in the United States and Puerto Rico from January 1996 through October 2005.

Contact the company

For more information, contact the Consumer Response Center at (800) 385-9988 between 7 a.m. and 6 p.m. CT Monday through Friday. Owners can register anytime on-line at www.code77glassrepair.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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