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CPSC and GE Announce Free Repair Supplement of Rebate Program for Recalled Dishwashers: Recalled Units Still Being Used, Creating Risk of Fire

U.S. CPSCFireDec 14, 2000
Recalled Dishwasher
Recalled Dishwasher

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The dishwashers have a slide switch that can melt and ignite, presenting a fire hazard.

Remedy

Both the CPSC and GE strongly urge consumers who have not replaced their recalled units under the original rebate program to contact GE right away to schedule a free rewiring or participate in the original rebate program. Until the dishwasher has been rewired, consumers should keep the dishwasher door unlatched at all times to prevent the flow of electrical current that creates a risk of fire. With the free rewire option, a GE-authorized technician will rewire the slide switch at no cost to consumers. This supplements the original rebate program announced October 19, 1999.

Incidents & injuries

There have been approximately 90 incidents of fire, smoking and melted switches, 14 of which included fires that spread beyond the dishwasher. Approximately 10 incidents have occurred since the recall announcement. No injuries have been reported.

Product description

The GE and Hotpoint dishwashers involved are models beginning with GSD500D, GSD500G, GSD540, HDA467, HDA477, or HDA487 with a serial number that has a second letter of A, M, R, S, T, V or Z (for example, BM12345). The model and serial numbers are located on a rectangular label that is on either the right or left front edge of the inner tub. The GE or Hotpoint brand name is on the front of the dishwasher.

Contact the company

Consumers that have one of these recalled dishwashers should contact GE at 1-800-599-2929 anytime or go to www.geappliancerecall.com.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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