Kikkerland Design Recalls Foldable Step Stools Sold By QVC Due to Fall Hazard


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The step stools can crack or break, posing a fall hazard to consumers.
Remedy
Consumers should immediately stop using the recalled step stools. If the step stools were purchased at a QVC store, consumers should return the product to any QVC store to receive a full refund. Consumers who purchased the step stools through a QVC television program or qvc.com were mailed instructions on how to receive a refund.
Incidents & injuries
The firm has received nine reports of the stools cracking or breaking, resulting in four reports of injuries including ankle sprains and contusions.
Product description
This recall involves Kikkerland Easy-Fold and Easy-Store step stools. The tops of the foldable step stools have white polka dots and were sold as a set of two, including 9-inch and 15-inch stools. The gray 9-inch stool has a sticker with model number ZZ09-GR on the front, and the brown 15-inch stool has a sticker with model number ZZ08-BR on the front. Only stools sold by QVC are included in this recall.
Sold on
QVC televised shopping programs and toll-free number, at www.qvc.com and at QVC retail stores in Minnesota and Pennsylvania from May 2009 through November 2009 for about $40.
Contact the company
For more information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET daily, or visit the firm's Web site at www.qvc.com
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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