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Sony Recalls Notebook Computers Due to Burn Hazard

U.S. CPSCBurnsSep 4, 2008
Recalled Notebook Computer
Recalled Notebook Computer

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.

Remedy

Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.

Incidents & injuries

Sony has received 15 reports of overheating, including one consumer who suffered a minor burn.

Product description

The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.

Sold on

The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.

Contact the company

For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firm's Web site at www.sony.com/support

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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