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McQuay Recalls Air Conditioners/Heat Pumps Following Fires

U.S. CPSCFireDec 20, 2007
Recalled Air Conditioner/Heat Pump
Recalled Air Conditioner/Heat Pump

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Wires in the heater element can overheat and spark, posing a smoke and fire hazard to consumers.

Remedy

McQuay has been directly notifying businesses. Building managers or owners who have not been contacted by McQuay should stop using the recalled units immediately and contact the firm for a free repair kit.

Incidents & injuries

McQuay has received three reports of fires that caused property damage and four additional reports of smoke, smoldering, and/or charring. One incident led to two consumers being treated for smoke inhalation.

Product description

The recall involves the Remington and McQuay "ComfortPac" Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP) commonly installed in hotels, nursing homes, and other commercial locations. These "B" and "B+" vintage electric heat units come in size 12 (12,000 BTU) and size 15 (15,000 BTU). The model numbers included in the recall are: PTAC12B208 KXBA and KXCA PTAC12B265 MXBA and MXCA PTHP12B208 KXBA and KXCA PTHP12B265 MXBA and MXCA PTAC15B208 KXBA and KXCA PTAC15B265 MXBA and MXCA PTHP15B208 KXBA and KXCA PTHP15B265 MXBA and MXCA The model numbers are printed on the product identification plate, which is located underneath the front cover below the control box. The recalled units also have the following numbers on the power cord: 105575703 (208/230V) and 105575803 (265V).

Sold on

McQuay sales representatives and distributors nationwide from November 2001 through June 2006 for about $350.

Contact the company

For more information, contact McQuay at (800) 377-2787 between 9 a.m. and 4:30 p.m. ET Monday through Friday, send an e-mail to [email protected], or visit the firm's Web site at www.mcquay.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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